Redcape is a free helpdesk organiser for small and medium sized organisations. In order to use redcape, all you need is an internet connection. There is no software to install. Everything is organised online and through your email.
Track client help requests Make sure you never forget another help request again. Make sure you know when a help request is closed.
Organise your support staff Help your support staff get organised and respond quickly and effeciently to incomming requests
Easy to use statistics Analyse your support staff performance and see where you need improve.
Customise your helpdesk Use your own colours and logos on your helpdesk so that it fits in with your own website.
Embed redcape to your helpdesk You can even embed recape in your own website so that your customers never need to leave your website.
Redcape is completely free and takes less than five minutes to set up. Sign Up Now
Click to log into your helpdesk.